Original Moxie is proud to offer CarbonFree® Shipping on all orders by partnering with Carbonfund.org to offset our shipping emissions! You can feel great about your order, knowing that your products are being delivered to you without adding to your carbon footprint!
Because we have both wholesale and retail customers, whose shipping needs are vastly different from one another, we have created separate shipping policies for each group. The differences are due primarily to the very unique conditions (such as average package weight and fulfillment schedules) that apply to retail vs. wholesale orders and are not intended in any way to favor one group over the other. Please make sure that you read the policies that apply to you!
Original Moxie is proud to offer United States Postal Service (USPS) Priority Mail or First Class Service on most retail orders under 10 lbs. Orders over 10 lbs are generally shipped via Fedex Ground.
USPS has many advantages, not the least of which is their strong commitment to green practices and packaging materials. In addition to their environmentally-friendly approach, they provide the most economical means of shipping our orders, allowing us to pass on the savings directly to you. And all this comes with a reliability and timliness we can count on. It's really the next best thing to purchasing our products at your local salon or market.
We are happy to offer free shipping on all retail orders over $60!
We ship our orders out Monday through Friday, with the exclusion of national holidays. Orders received over the weekend will be processed the following Monday. Though we will always pack and prepare retail orders for shipment within two business days, the speed of delivery will depend on your distance from our headquarters in Ypsilanti, MI, and generally varies from overnight to 3 days. Please note that this is only a service standard - delivery dates are NOT guaranteed with Priority Mail and may, in some cases take up to 5 days.
Yes we can! Priority mail is actually a very economical option for shipping to these locations. In general, delivery will take approximately 3 Days and will be comparable to Zone 8 (California) shipping rates.
We are not yet able to process orders that are billed or shipped to locations outside the U.S. We hope to soon, however, so please contact us and let us know if you are a non-U.S. resident who is interested in having our product shipped to you. We apologize for any inconvenience!
We know that your customers expect prompt service and on-demand availability of styling products. That is why we have chosen FedEx as our shipper for wholesale orders over 10 lbs. We generally ship orders under 30 lbs. via USPS Priority Mail. Both providers offer reliability, competetive pricing, flexible shipping options and on-line order tracking, so you can follow your order from the moment it is shipped to moment it arrives. Please note that FedEx can only deliver to a physical address, so we are unable to ship wholesale orders to a P.O. Box.
We are happy to offer free shipping on all wholesale orders over $150!
We ship our orders out Monday through Friday, with the exclusion of national holidays. Orders received over the weekend will be processed the following Monday. Because we are a small company, large wholesale orders may take a bit longer for us to fulfill. Please keep this in mind when you schedule an order so that you are able to keep our products on your shelves without awkward gaps in availability. We strive to fulfill wholesale orders within 3 business days, and will contact you if, for any reason, we are unable to do so.
FedEx does deliver to these states, but has a separate set of 'delivery commitments' to these locations. Please click on the following link to view a complete listing of their services and delivery schedules: http://www.fedex.com/us/services/us/index.html. Click on Delivery Commitments from the main menu and select Alaska and Hawaii.
FedEx does ship to these areas, but considers them 'International'. To calculate your shipping cost to these areas, click on the following link to view the various delivery services that are available for your area: http://www.fedex.com/international/services-chart.html